What this FAQ covers and why it matters
We built this FAQ around the questions we actually see coming through support — not generic platform copy. If you're trying to fund your account for the first time via GCash or Maya, this page walks through the exact steps. If your InstaPay transfer shows pending, there's a section on that too. Questions about game categories — like whether Speed Baccarat Live
runs on mobile, or how fishing-shooter rooms handle multiple rounds — are answered with real process detail, not vague reassurances. Account verification, wallet linking, cashout timing and PBA or basketball sportsbook access are all covered. Where an answer depends on your account status or where local law applies, we say so clearly. Use the sections below to find what you need fast;
if something still isn't covered, our live chat and email support are the direct next step.
- GCash
- Maya
- InstaPay
- Live chat support